Journalism News, JTM News

Software as a Service? Know Who’s Servicing You!

Submitted by Steve Hanson on Fri, 02/20/2009 – 11:09am

As a group, we’re seeing a lot of interest in different platforms for news sites, and general issues about Software as a Service providers. Some recent developments are making it clear that a little caution in choosing a provider is in order, as many sub-par providers are having trouble dealing with their own success and providing sufficient infrastructure.

One example has been the SoapBlox platform. SoapBlox is a very nice turnkey platform, primarily used by progressive political web sites.  A short while back, one of the SoapBlox servers crashed, and the one-man-shop owner made a dramatic announcement that he was throwing in the toweland was going to drop his service.  This turned out to be a rash reaction to a long-term financial struggle for the service, but it threw the progressive blogging community into a tizzy over the possibility of losing a favored platform. A big fundraising effort took place, raising money to fund the company and to improve its infrastructure (backups, anyone??).

More recently, portable book mark provider ma.gnolia fell down and could not get up.  Again, it turns out that this was a very minimally built service, which seems to have kept no backups and had no disaster recovery plan. Attempts to recover the saved bookmarks have apparently failed, and the service is gone, along with all the data.

I’ll grant you that I am sensitive to these issues. Back in the days when I had a reasonable income, I worked largely as a backup and disaster recovery consultant.  And I find it hard to believe that so many companies are providing services that are giving next to no thought to robustness and disaster recovery. But this is undoubtedly just the tip of the iceberg.

So – why am I ranting about this? The world is currently full of news entrepreneurs who are building platforms and services and many of the people reading this site are potential customers.  Please consider that behind the lovely features, graphics, and googly-woogly widgets these companies are providing, there is an underlying infrastructure, and you should care about that too.  Do they do backups?  Can they recover when a server falls on its face?  Do they provide uptime guarantees?  Do you trust and believe them? Ask questions now, before it’s too late.

Journalism News, JTM News

Milwaukee Journal-Sentinel freezes wages, may furlough

Submitted by Steve Hanson on Thu, 02/19/2009 – 2:00pm

With the economy continuing to worsen and conditions eroding in the daily newspaper industry, the Milwaukee Journal Sentinelis freezing employee wages and may institute a one-week unpaid employee furlough.

Journal Sentinel employees received a memo this week from president and publisher Betsy Brenner outlining the actions the daily newspaper’s management will take “to properly structure our business and weather this economic downturn.”

Brenner told employees the company hopes to keep further staff reductions to a minimum, but those decisions will depend on the impact of cost-savings efforts and the newspaper’s revenue performance for the balance of 2009. The newspaper cut about 10 percent of its staff in summer 2008 and 5 percent in fall 2007.

The wage freeze was implemented for the remainder of 2009 for all non-union employees. The company has begun meetings with its seven employee unions to discuss the wage freeze and other steps to reduce costs, Brenner said in the memo.

Greg Pearson, president of newsroom employees’ union Milwaukee Newspaper Guild Local 51, said Wednesday that the guild hopes to avert further layoffs and is open to discussing the issues Brenner has raised.

“To the company’s credit, they’re making efforts to avoid that step (layoffs),” Pearson said.

The guild’s contract expired at the end of 2008, and unionized newsroom employees have received no pay increase so far this year, Pearson said.

Brenner referenced a letter to employees last week from Journal Communications Inc. chairman and CEO Steve Smith about steps the parent company is taking to reduce costs across all the company’s businesses. In addition to the Milwaukee Journal Sentinel, Journal Communications operates radio and television stations, publishes shopper publications and runs a printing business.

Smith told stock analysts Feb. 12 that the company cut its full-time work force by more than 12 percent during 2008. The company’s management also decided to suspend its matching contribution to the Journal 401(k) plan effective immediately, he said.

Journal Communications’ radio station group cut its work force 11.7 percent in 2008 and the television station group reduced employment 12.1 percent, president Doug Kiel told stock analysts.

The company’s fourth-quarter broadcast revenue was down 6.4 percent and publishing, which includes the Journal Sentinel, was down 10.4 percent.

“At our newspaper business we … have talked about the erosion of large portions of our print revenue,” Brenner said in her memo. “We’ve seen that deterioration accelerate in the first weeks of 2009.”

The Journal Sentinel “continues to publish a great newspaper” and grow its Web sites, but “our efforts may well fall short of hitting our revenue targets,” Brenner said.

Journal Communications (NYSE: JRN) owns the Journal Sentinel; 12 television stations including WTMJ-TV (Channel 4) in Milwaukee, and 35 radio stations, including WTMJ-AM (620) and WLWK-FM (94.5) in Milwaukee.

Bill Graffin

MMSD Public Information Manager

(414) 225-2077

Journalism News, JTM News

LINK: Join the RJI Collaboratory: entrepreneurial journalists in action

Submitted by Steve Hanson on Thu, 01/29/2009 – 9:55am

LINK: Join the RJI Collaboratory: entrepreneurial journalists in action – The Donald W. Reynolds Journalism Institute (RJI) has launched a new network, the RJI Collaboratory, to enable entrepreneurial journalists to connect with each other while providing resources and knowledge on how to start successful Web-based news organizations or improve existing ones. On Jan. 21 more than 100 journalists, advertising experts, community activists, technology experts, librarians, educators and students gathered from Washington, D.C. to Hawaii, in person and virtually — to launch this news organization incubator. [JTM Google Group]