Journalism News, JTM News

Fighting for the Soul of San Francisco

_BG1.JPGOn Wednesday, the editorial leadership of the San Francisco Bay Guardian sat down with their readers to discuss how they should move forward after the paper’s owner forced out its long-time editor Tim Redmond in June.

Depending on who you talk to, Redmond was fired, or possibly resigned, after he refused to fire three people the paper’s new owner targeted for termination. After 31 years at the paper, Redmond’s ouster quickly resonated across the San Francisco progressive community, and there was a growing perception that this would be the end of San Francisco’s seminal alternative weekly after being in print since 1966.

For some people the news wasn’t surprising. The San Francisco Print Media Company, which also owns the San Francisco Examiner, purchased the Guardian last year. When the same company bought the SF Weekly a few months later, people began to wonder if the new owner really intended to maintain two competing weekly newspapers. The news that Redmond was out only served to enforce this theory.

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“Since then we’ve been asking ourselves a lot of questions. The biggest question is where do we go from here,” said news editor Rebecca Bowe at the beginning of Wednesday’s event. “We realized that what really made the most sense was to just sit down and do some listening and that’s why we wanted to have a community forum.”

After opening up the forum, Bowe introduced Bay Guardian Editor Steve Jones, who had originally been passed over for the position after Redmond’s departure but had recently led successful negotiations with The San Francisco Print Media Company to restore the Guardian’s autonomy.

I’ve been at the Guardian since 2003. The reason I wanted to work at the Guardian is because it’s a very special place and it practices a kind of journalism that used to be really important in this country that we’ve sort of lost recently. Journalism that has a perspective. That has a value system,” said Jones. “I’ve always seen the Guardian as really fighting for the soul of San Francisco. We’re fighting a battle to win here. To create an informed and engaged citizenry. … I think we were all tempted to follow Tim out the door and I think ultimately where we came down for all of us is that the Guardian is really more than any individual.”

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Before turning the forum over to the audience, Publisher Marke Bieschke, who had previously worked as the paper’s managing editor, offered three questions that he said the staff was particularly interested in exploring.

The first question is, ‘What would you like to see the Guardian cover more of?’ … The second question is, ‘What do you feel is missing in Bay area journalism right now?'” said Bieschke. “We’re looking towards your ideas to kind’ve hit the refresh button on journalism in the Bay Area in general and to bring up some of the great journalism that’s happening right now.”

Finally Bieschke called on the 100 or so people in the audience to consider what voice the Bay Guardian should adopt moving forward.

Are we being too strident? Do you miss our stridency?” said Bieschke. “Are we not being in-depth enough, are we being too hip?”

Not surprisingly, when it came time to pass the mic around the room, Bieschke’s questions quickly took a backseat to whatever the Guardian’s readers had come to discuss.

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The concern I have, and I think I’m not the only one, is with The Guardian, The Weekly, and the Examiner under the same management, under the same ownership. Am I right folks?” said Diamond Dave Whitaker, a beloved poet and legendary San Francisco figure who turned Bob Dylan onto cannabis more than 50 years ago, whose comments generated applause. “I think we now have a new layer of management who have come, who are bound to have their own priorities, their own agenda.”

Although Diamond Dave had left by the time Todd Vogt, president of the San Francisco Print Media Company, spoke on his plans for the Guardian, much of the audience seemed relieved to hear the paper wasn’t on the chopping block.

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I make a commitment to all of you tonight that so long as I have any role, or involvement, or ownership in the San Francisco Print Media Company, the Guardian will continue to be published as a print product, continue to have a presence online; that it will continue to maintain its progressive voice, led by progressives managed by progressives, with a diversity of voice, a diversity of comment and content,” said Vogt. “I think that this is a great opportunity for the Guardian to re-engage with the progressive community, to reengage with new citizens of San Francisco — progressive or not — and to reinvigorate the voice that they’ve had for so long.”

Some people did make requests for more coverage around the issues they hold closest. Several others called for more investigative reporting, but the overarching theme throughout the conversation was that the San Francisco Bay Guardian is a progressive institution whose decline parallels the city’s tech-driven transformation.

“What gets me upset is when I see 40-story buildings. When I see the zoning laws change all over the city so that wealthy condominiums, or condominiums for the wealthy, will go up and push so many of us out,” said one participant who had previously written for the Bay Guardian. “When I hear the phrase “Soul of San Francisco,” the soul of San Francisco is for an immense loving rebellious warm community, so diversified it was a blessing on this earth and infected this whole earth. Now if the new ownership of the paper has that within themselves — like a lit candle — a lit candle for the soul of San Francisco, we will do well.”

_elected_officials.JPGAs anyone over 30 who grew up in the Bay Area knows, this is not the first time the city has fought to hold onto it’s identity, but there is a growing fear that this could be the last battle for the soul of San Francisco.

“I grew up with the Guardian from the 90s as a young-adult,” said City Supervisor John Avalos, one of at least four elected officials who attended the forum. “What was really great about the lead-up from the 90s to the year 2000 was that there was a whole effort in San Francisco, and a recognition, that the city was changing — up and underneath us — and that we actually could not keep up with the high cost of living, and we were seeing run-away development displacing people all across San Francisco.”

“The year 2000 was one when there was actually a resonance between what was happening in San Francisco and what the Guardian was also reporting on,” said Avalos. “I think now we’re reaching that tipping point all over again. … The city is actually getting away from us — again — and the Guardian can play a role in helping to underscore what’s happening, and helping people to direct us into ideas and points of view and efforts of organizing to resist that which is going on.”

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Although the staff are keenly aware of the changing demographics within the city, the Guardian has struggled to engage this new wave of San Franciscans. Shortly before the forum was about to begin, the woman sitting next to me shrewdly pointed out how hardly anyone at the forum appeared to be from the tech community.

“There’s this whole new group of these young tech-savvy, relatively apolitical, vaguely libertarian, kids in the city. And yeah, we want to find out ways to speak to them,” said Jones, the editor for the Bay Guardian. “We’ll try anything. We really want to expand our readership and we think — not just for our own business model — we think its really important for the soul of the city to win over a lot of these young people that don’t understand the history of the city and are not engaged in its political dynamic.”

Josh Wilson, a JTM alum who attended the Amherst, DC, and Silicon Valley gatherings, suggested that these “tech-savvy, relatively apolitical, vaguely libertarian, kids” might be more receptive to the Guardian’s message if the paper were to step away from its perspective-based reporting that — at times — can resemble the left-wing’s answer to Fox News.

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“I just wanted to propose that there might be a difference between the San Francisco Bay Guardian as a voice for progressive politics versus the San Francisco Bay Guardian being a source of reporting on issues of interest to progressive politics,” said Wilson. “The former, being a voice, might not be as strong because the issues, and the politics, become so inward-turning that they might not be as valuable to people who want issues in their daily lives covered with depth and fairness.”

The words “Raising Hell Since 1966,” are now written across the top of every issue of the Bay Guardian, and they have repeatedly demonstrated this mantra. But what is the future of the Bay Guardian — and the Soul of San Francisco — if the new denizens of the city have no interest in raising hell and would prefer to leave the politicians alone?

“I think it’s really on San Franciscans to decide what kind of city you want to fight for, and to fight for that kind of city,” said Supervisor Avalos. “It’s going to take not just reading the Guardian, but actually meeting face-to-face with our residents, with our neighbors and with our community members to really create that change. But we are in really dire need right now.”

Disclosure: I have previously contributed to the San Francisco Bay Guardian, and I have a story scheduled to run in the Aug. 7 edition of the paper.

Illuminations Blog, JTM News

Lessons Learned thus Far

Each week The Illuminations Project examines a journalistic initiative that’s working, but unless its ingredients for success are properly documented these wins could prove difficult to replicate.

After a month of exploring what’s working through both this blog and @jtmstream, I’ve decided to start assembling a list of what we’ve learned through The Illuminations Project so far.

We’ve also started a new page called The Takeaway where we will continue to build our list of things we’ve identified that appear to be working. If you see something you’d like to see on the list please add it as a comment below.

  • Find the right people to work with. (Matter)
  • Hackers, hustlers, designers and storytellers are all necessary to transform an idea into a company. (Matter)
  • Partnering with local businesses, including bookstores, newsstands, markets and coffee shops can provide a distribution network for independent newspapers. (SF Public Press)
  • Begin with an “architecture of openness.” (SF Public Press)
  • Partner with organizations doing what you’d like to be doing and you’ll learn how it’s done. (SF Public Press)
  • It is possible to produce a sustainable news product without advertising. (SF Public Press)
  • Individual Donors and Foundation Support are both vital. (SF Public Press)
  • Paid membership programs can provide a revenue stream and increase community investment on multiple levels (SF Public Press)
  • Nonprofits will often choose other nonprofits for partners.  (SF Public Press)
  • Producing “niche news products aimed at specific, interest groups” continues to be a successful strategy (GeekWire)
  • “You’ve got to work your butt off.” (GeekWire)
  • It is sometimes necessary to leave old media organizations — they are not built to foster entrepreneurial endeavors — and build it independently. (GeekWire)
  • “You have to have five or six mini business connected to your editorial business” in order to generate enough revenue. (GeekWire)
  • It’s important to learn how to be a good beat reporter before you add running a business on top of reporting. (GeekWire)
  • “Investors need to share the vision of the entrepreneurs. And it helps if they bring expertise to the effort.” (GeekWire)
  • In the future there will be live eyewitness video available whenever any news story breaks. (AP and LiveU)
  • It is now possible to stream 1080p HD video using equipment that rents for $2k a month. (AP and LiveU)
  • It is possible to bond your laptop’s wifi connection with one or more cellular connections to increase bandwidth using software. (AP and LiveU)
  • Developing a UGC component to any new endeavor will massively expand its editorial potential. (AP and LiveU)
Illuminations Blog, JTM News

Unleashing the possibilities of the APs new live video initative

he Associated Press may soon radically change the landscape of our news media as part of a new initiative announced this week.ap_logo

“Every major news story that breaks will have live coverage from a video eye-witness within minutes of it happening,” Sandy MacIntyre, AP’s director of global video, told Journalism.co.uk.

As 4G LTE networks continue to expand across cities and towns, the expensive satellite trucks that were once needed to remotely transmit live breaking news are becoming obsolete. While cell phones still cannot reliably transmit the professional-quality HD footage that networks depend on, LiveU, a company the AP has partnered with, has developed technology to transmit a 1080p signal over multiple cellular connections that is battery powered and easily fits in a backpack.

Many television stations are already using LiveU to supplement their much more expensive satellite trucks, and a couple years ago one of LiveU’s customers loaned out streaming backpacks to several of the more popular live streamers who were participating in the Occupy demonstrations around the country. The AP has also utilized LiveU to help it cover a number of stories this year, including its video coverage from Nelson Mandela’s hospital.

LiveU Head of US Marketing Ken Zamkow told JTM that for about $2,000 a month, anyone can lease the equipment they need to stream live video. There are numerous hardware options available, including packages that are much smaller the LiveU backpacks, said Zamkow.

The company has also developed software that allows broadcasters to simultaneously use both cellular and wifi connections to increase the bandwidth available to stream video from both phones and laptops. And the AP plans to use its computer software in addition to the company’s hardware, said Zamkow.

I’ve been exploring mobile-live-video for several years; in 2008 I helped produce a multiple-camera live news broadcast that set out to cover the Olympic torch relay and the accompanying protests as it winded its way through San Francisco (as it turned out the torch was shuttled by van to an undisclosed location and neither of our mobile teams managed to catch any footage of the elusive torch). It quickly became apparent at that time that cellular transmission rates weren’t fast enough and the necessary hardware was clunky at best.

Things have changed a lot in the last five years, and what was once science fiction is effectively now reality. Anyone with a smart  phone can distribute live video across the globe, and under the right conditions that footage can look and sound amazing.

In addition to its partnership with LiveU, the AP has also purchased a minority stake in Bambuser, one of several companies that let consumers stream live video from their phones. In a recent article Journalism.co.uk explained how these two partnerships will allow the AP to offer live video from both professional and citizen reporters.

With LiveU, the news agency is able to provide professional-quality live streams more quickly and easily, while Bambuser puts live video capabilities in the hands of the public who may be able to provide footage before journalists arrive at the scene of a story.

“Companies like LiveU and Bambuser are changing the way real-time video news is transmitted from the field to broadcasters and digital publishers – and how it flows through the social media space,” MacIntyre said. “AP needs to be at the heart of that change; harnessing the new technology, adding our news judgment, helping viewers understand what the news they are seeing live actually means and explaining why they should care.”

If the APs entire army of reporters were constantly at the ready to broadcast live, the possibility for new content to augment news sites and even TV broadcasts is incredible. Every press conference attended by an AP reporter could easily be streamed to the thousands of news agencies that subscribe to the AP. And footage from breaking news would not only bring in a larger sustained audience, but it would also create additional material to enhance TV broadcasts.

When you combine that potentially-massive influx of video with the possibility of a curated stream of live video from the millions of people carrying smart phones and you have the potential to create a rich immersive journalism environment that until now remained a distant fantasy.

I haven’t been able to speak to anyone at AP about their plans, but I’ll be updating this post when I’m able to learn more about the companies plans to implement this new partnership.

UPDATED: (07/22/13) Added comments from LiveU’s Ken Zamkow and corrected story to explain that the LiveU backpacks were loaned to people at Occupy by one of LiveU’s customers.

Illuminations Blog, JTM News

GeekWire profitable after only two years

While many start-ups spend years burning through investment capital trying to successfully monetize their product and deliver profitability, Seattle-based GeekWire is in the black after only two years.GeekWire_logo-small

John Cook and Todd Bishop, two veteran reporters who both covered tech news for the business section of the Seattle Post-Intelligencer, launched GeekWire in March of 2011 after attempts to develop similar ventures within existing newspaper organizations faltered.

“Todd and I were two longtime newspaper reporters but in addition to that we were early online reporters. We very much believed in the power of that model versus traditional print,” said Cook. “The Seattle tech community weren’t picking up a physical newspaper anymore, they were early adopters. … I couldn’t do my job as a newspaper reporter and be a reporter for a printed newspaper.”

Efforts to develop a new online property within the Seattle P-I, proved unsuccessful for a number of reasons, including union contracts and a Joint-Operating-Agreement with The Seattle Times, said Cook. The two left the P-I and joined the Puget Sound Business Journal, where they founded TechFlash. That venture had similar problems integrating itself within a legacy media structure and Cook and Bishop left to build something on their own.

“At the end of the day we realized what we were proposing was not going to happen,” said Cook. “We couldn’t be entrepreneurs the way we wanted to be entrepreneurs.”johnjonspotodd

With an angel investment from Jonathan Sposato, an entrepreneur whose startup Picnik was acquired by Google in 2010, the three partners began building what they wanted without interference from newspaper executives.

GeekWire’s lean team of five full-time workers and a small handful of freelancers manages to do more — a lot more — than simply producing an active news site churning out dozens of article each day. In addition to its news wire, the company just launched GeekWork, a jobs board built as a matchmaking service, hosts numerous events drawing thousands of attendees each year, and also offers a premium membership that starts at $250.

“It’s not necessarily just enough to support the business just through the editorial content,” said Cook. “You have to have five or six mini business connected to your editorial business.”

This formula of combining meaningful journalism — including breaking news and deep analysis — with several different revenue streams seems to be working for GeekWire. The company just had its first profitable quarter, and GeekWire continues to be a central player in the Pacific Northwest tech community. With most media outlets looking at where to cut, GeekWire is exploring how they’d like to use their new-found profit to grow. 

“We’re in a really interesting position where we’ve made it through the first two years,” said Cook. “We’re beyond the get up and go startup stage. We’re at the point where we’ve got a strong community and a growing audience and we’re at a point where we’re starting to really think deeply about where we turn and where we invest.”

But despite the appearance of overnight success, Cook is quick to point out the work it took get there.

“It’s taken a long time for us,” said Cook. “Just to be good beat reporters is one thing, let alone trying to become good beat reporters and trying to turn that into a business.”

Illuminations Blog, JTM News

The San Francisco Public Press

Thousands of newspapers across the country would instantly collapse if advertising completely disappeared, but for one small newsroom in San Francisco it’d just be one more story to tell in the next issue of the paper.

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For the past three years, the San Francisco Public Press, a 501(c)3 nonprofit, has been distributing a newspaper throughout the Bay Area that is completely free of advertising. The paper sells for $1 at nearly 50 locations around San Francisco, Oakland and Berkeley, and the quarterly newspaper is also available through the mail for $4 an issue.

Michael Stoll, a seasoned reporter, editor and educator who wrote for the Philadelphia Inquirer and the San Francisco Examiner before becoming a journalism instructor at San Jose State University and the University of San Francisco, created the Public Press after attending his first JTM gathering inAmherst, Massachusetts.

“The open-space format of the meetings creates a natural serendipity where you can meet people who are doing similar projects and taking similar approaches across the country or abroad,” said Stoll on his experiences attending three JTM gatherings in which the participants define the agenda using an organizational technique called Open Space Technology. “The San Francisco Public Press benefited from this environment by starting out with the architecture of openness we saw permeating Journalism That Matters. More than anything, the meetings, and the email conversations that followed, encouraged us to just get started and try new things.”

After hosting several brainstorming sessions with Bay Area journalists in 2008, the Public Press received its first grant from the San Francisco Foundation in March of 2009 and launched a website later that year with publishing partners that included both the New York Times and McSweeney’s Panorama, a unique edition of the literary journal David Eggers publishes quarterly. 

In December of 2009, the Public Press contributed the cover story for Panorama, the 33rd issue ofTimothy McSweeney’s Quarterly Concern, which for the first-and-only time was published in the form of a newspaper. Clocking in at a massive 320 pages, the one-off newspaper-format was Eggers’ attempt to ask the question whether there’s still life in printed news. 

The nationally-renowned author received his answer when the paper immediately sold out across the Bay Area and a second printing was quickly ordered. Six months after helping Eggers publish Panorama, The San Francisco Public Press released the first issue of their own print publication in the Summer of 2010. 

Unlike Panorama, which relied on advertising to fortify the money generated selling the paper, the Public Press has been staunchly advertising-free since inception. During the early meetings I attended while the newspaper was only a loose concept, Stoll seemed open to any ideas about where to take the paper unless they included advertising. Instead of ad-revenue, the Public Press relies on individual donors and foundation funding along with the money generated by selling the newspaper, which is made available for free at some senior centers and other community spaces in San Francisco that serve lower income residents.

“I think that the nonprofit model is under-utilized in new business,” said Stoll. “Especially since the commercial news model has so disastrously gone off the rails with the collapse of the advertising business.” 

The Public Press just published it’s 11th issue last month. Each paper is divided into two sections. The front half of the paper includes in-depth coverage focusing on a particular public policy topic — the latest edition explores global warming and includes analysis of “California’s grand plan to curb climate change,” which was financed through the Fund for Investigative Journalism — and the back of the paper is comprised of follow-up coverage on topics previously tackled by the paper along with stories provided by its numerous nonprofit partners.

Pegasus2“There are many examples of corporations that have no compunction at all,” Stoll said when asked why the Public Press has chosen to only partner with nonprofit organizations. “Journalistically there are very many similar start-ups to ours that share our values and outlook, but we would rather support the community that grew up around the culture. … There’s a sense of camaraderie in the nonprofit sector.”

Lila Lahood works full-time as publisher alongside Stoll. The paper also employes a part-time news editor, a part-time membership manager and is hiring freelance writers on a regular basis. To support this growing infrastructure, the Public Press is now focused on developing its base of paid members. Right now it has over 200 supporters, but Stoll says he hopes to increase that number in the months ahead.

“The conversation in the nonprofit world — the buzz word — is membership and community support. And even though our program isn’t very big, we have some significant experience doing it and now we’re getting organized and realizing what an asset the community is,” said Stoll. “We’ve only had a concerted membership program for the last six months and that’s really been paying off.”