{"id":45,"date":"2017-05-19T17:25:04","date_gmt":"2017-05-20T01:25:04","guid":{"rendered":"http:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/2017\/05\/19\/lessons-learned-about-supporting-communities-of-practice\/"},"modified":"2017-05-25T10:44:47","modified_gmt":"2017-05-25T18:44:47","slug":"lessons-learned-about-supporting-communities-of-practice","status":"publish","type":"post","link":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/2017\/05\/19\/lessons-learned-about-supporting-communities-of-practice\/","title":{"rendered":"LESSONS LEARNED ABOUT SUPPORTING COMMUNITIES OF PRACTICE"},"content":{"rendered":"<p>Hosted by Ben DeJarnette and Yve Susskind (notes by Yve and Joy Mayer)<br \/>\nSamantha McCann<br \/>\nJoy Mayer<br \/>\nBen DeJarnette<br \/>\nSimon Nyi<br \/>\nJake Batsell<br \/>\nAndrew DeVigal<br \/>\nYve Susskind<br \/>\nLinda Shaw<br \/>\nDavid Zeman<br \/>\nJustin Yuen<br \/>\nPrism Pantaz<br \/>\nSubramaniam Vincent<\/p>\n<p>Questions:<br \/>\n\u2022\tHow to integrate the technology to support the COP: How to make it a useful tool and source of what people want but not just make it another tab people have to have open in their browser, just another internet based technology that makes more work.<br \/>\n\u2022\tBest practices around creating a rhythm e.g., for lightning chats?  Does someone need to push it and run it?<br \/>\n\u2022\tHow do we get it to the point that it can run itself?<\/p>\n<p>Things that drive people to the COP (and\/or to Gather, or any other COP-supporting technology)<br \/>\n\u2022\tcommunity of practice can create identity. i\u2019m a designer<br \/>\n\u2022\tWhen there\u2019s a connection to members of the tribe.  What we do here is all so different there\u2019s so many ways to define what we do, so it\u2019s hard to identify the people who are part of it. How can we identify the other members of our tribe?  By the shared set of values and understanding of what we mean when we talk about engagement. shared understanding of vocabulary.<\/p>\n<p>What we\u2019ve learned:<br \/>\n\u2022\tMaintain a set of shared value while at the same respecting where people are coming from<br \/>\n\u2022\tPeople don\u2019t come to an impersonal thing.<br \/>\n\u2022\tBe OK with whoever and however many show up and starting from that core. Knowing how to use the smaller number of valuable contributions. Quality rather than quantity.<br \/>\n\u2022\tGo where people are. integrate it into peoples\u2019 information flows. go where people are. newsletters. facebook.<br \/>\n\u2022\tHelps when there is urgency (need this now, life and death)<br \/>\n\u2022\tA person whose job it is to be excited when someone joins.<br \/>\n\u2022\tPeople get different things they need out of tech and out of face to face.<\/p>\n<p>Ways to make Gather the place where people feel they must go, where they want to have the conversation. Where they feel they need to be:<br \/>\n\u2022\tNot be too monomaniacal<br \/>\n\u2022\tHave events not be about just the work and the topic<br \/>\n\u2022\tBut about relationship building and connection (Heart)<br \/>\n\u2022\tWhat are things people have had victories with?  What can I steal? where\u2019s the next story idea coming from?<br \/>\n\u2022\tStories \u2013 and push the stories out there rather than leave them there for people ot find.<br \/>\n\u2022\tWays that people can submit their questions \u2013starting point for lightning chats<br \/>\n\u2022\tThey have to feel that they can\u2019t miss it.<br \/>\n\u2022\tThat they feel they get to be who they want to be when they are there.<\/p>\n<p>How can Gather give you what do you need?<br \/>\n\u2022\tAn example:  help two people connect who have jobs as social media managers but they feel alone and that they are just being adjuncts when what they feel is that they need to help all the reporters in their newsroom do engagement. (to generalize, buy-in in a newsroom. how do you make engagement the job of everyone? sharing social media duties so there\u2019s more time for engagement work? how do you expand what engagement means in your newsroom?<br \/>\n\u2022\tCreate a COP for geographically focused group of public media organizations . Get the organizations working together rather than competing.<br \/>\n\u2022\tKeep it open and welcoming. Fun.<br \/>\n\u2022\tA sense of connection.<br \/>\n\u2022\twhat do you want to know how to do? maybe we already have case studies that answer that. maybe we need to find some.maybe we do a lightning chat about it. Push new ones out to Facebook or newsletter.<br \/>\n\u2022\tconcrete payoffs and problems solved. job listings<\/p>\n<p>Why have you on the Gather steering com continued to come to the meetings \u2013 what have you gotten out of it?<\/p>\n<p>\u2022\tJake:  have felt alone as an educator, but felt invigorated being involved in the excitement of a startup.  Part of a team that\u2019s actually building something. Staying more involved in this community, fresh ideas that inform my next research project.  But also I hope this extends to the Gather product \u2013 you (Ben, Joy, Andrew, Justin) have done great job of eliminating the friction to stay involved: going through twitter to sign in that I can dial in to the twitter call; the email digest instead of for every message; user focused design to even the design phase.   <\/p>\n<p>\u2022\tSimon Nyi \u2013 what I get out of it in my own work in community building pushing the work more into the mainstream, getting all the people in the newsrooms to feel less alone, getting the community more integrated, less siloed \u2013 I am interested in doing that myself.  You\u2019ve been able to commit to and focus on this for a long term, it\u2019s as good or as dead as the amount of effort that\u2019s put into it. Wanting to make sure the good energy doesn&#8217;t die on the vine.<\/p>\n<p>\u2022\tSubbu: multiple motives.  Have done successful engagement in other countries and that experience of engagement is empowering.  But wanted to learn about the American experience of engagement. Also, the way something gets legitimized is you create a space for it.  So I feel it\u2019s the right thing to do. The skepticism is that universities are not usually the place where ongoing innovative software is invented.  Maybe that\u2019s also changing.  <\/p>\n<p>\u2022\tJustin Yuen \u2013 focused on the deliverable in the steering com, so trying to understand how the COP also can feel like a team. Learned that an initiative that has working groups that is trying to achieve something collectively.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hosted by Ben DeJarnette and Yve Susskind (notes by Yve and Joy Mayer) Samantha McCann Joy Mayer Ben DeJarnette Simon Nyi Jake Batsell Andrew DeVigal Yve Susskind Linda Shaw David Zeman Justin Yuen Prism Pantaz Subramaniam Vincent Questions: \u2022 How &hellip; <a href=\"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/2017\/05\/19\/lessons-learned-about-supporting-communities-of-practice\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":8184,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-45","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"aioseo_notices":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/posts\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/users\/8184"}],"replies":[{"embeddable":true,"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":1,"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/posts\/45\/revisions"}],"predecessor-version":[{"id":157,"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/posts\/45\/revisions\/157"}],"wp:attachment":[{"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/media?parent=45"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/categories?post=45"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/journalismthatmatters.org\/elevateengagementsessionnotes\/wp-json\/wp\/v2\/tags?post=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}